Customer Support Contact Information:

If you have questions about purchasing or an order you have already placed you can contact the Mind Storm Labs customer support team at these coordinates

Phone: 832-533-2335

Email:   news@mindstormlabs.com

 

Cancellation-refund policy

Digital Downloads – Mind Storm Labs does not offer refunds for any products purchased in this manner except in case of fraud or theft.

Hard copy books  – Mind Storm Labs will refund all hard copy books returned within 5 days of initial receipt of delivery if the book is not damaged or altered in anyway.

Clothing – Mind Storm Labs does not offer refunds for any clothing except in the case of defects by the manufacturer. 

 

Privacy Policy

Mind Storm Labs respects your privacy

We will never share, distribute or sell your e-mail address or other personal information with any outside party except in certain circumstances:

1. To verify your payments with our payment processing partners.

2. When required by law, or when there is evidence of copyright infringement.

 

Terms of Sale

Thank you for shopping at the Mind Storm Labs online store.  Please take your time reading our terms of sale carefully before proceeding with your purchase.  By placing an order from the Mind Storm Labs online store you are agreeing to the terms and conditions of sale.

All Mind Storm Labs products are priced in US Dollars.  Payments are only accepted in United States Dollars.  To place an order on line you must purchase with a valid credit card or via PayPal.  We accept Visa, MasterCard and American Express.  Please note we cannot ship to military APO or FPO addresses.

 

Pre-orders

Mind Storm Labs does accept orders for products not yet released.  At the time you place your order you will be charged for the full amount of the product and will receive the item as soon as it is released.